The Miel Face In Fifteen Ultimate Care Box

We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Miel purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.

• Returns must be made within 30 days of your receipt date for a refund.

• Merchandise must be in its original, unopened, and unused condition.

• We regret that we do not refund original shipping costs with the return.

• Please note on the front side of your receipt or packing slip the reason for your return.
 

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).

• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.

• All returns will be credited to the original credit card used at the time of purchase.

• Returns will be processed after eceiving your item.

MIEL makes every attempt to ship orders within one business day. However, during periods of peak demand, orders may take up to three business days to process and dispatch.

Normal order processing and shipping operation hours are Monday through Friday. Orders placed on Fridays normally ship the following Monday. Order processing and shipping may be adjusted based on holiday closures. All closures will be posted on our website at www.mielglow.com for reference.